We compiled the 25 most frequently asked questions about the KakoBuy spreadsheet and answered them all in one comprehensive guide.
Getting Started Questions
These are the most common questions from new users of the KakoBuy spreadsheet:
Q: What is the KakoBuy spreadsheet? A: The KakoBuy spreadsheet is a community-curated database of the best w2c finds available through KakoBuy and other buying agents. It organizes thousands of products by category with QC photos, community ratings, and direct purchase links.
Q: Is the spreadsheet free to use? A: Yes, browsing the spreadsheet is completely free. You only pay when you purchase a product through a buying agent.
Q: How do I find a specific product? A: Use the search bar at the top of the page to search by product name, brand, or category. You can also browse by category or use the image search feature.
Q: How often is the spreadsheet updated? A: The spreadsheet is updated daily with new products, price changes, and QC photo updates.
Q: What does the sort level mean? A: Sort level is a quality score assigned by the spreadsheet team. Higher sort level products have been manually curated as top picks.
Ordering and Payment Questions
Q: How do I place an order? A: Click any product card to open the detail modal, select your SKU options, then click "Buy on KakoBuy" to open the product on the KakoBuy platform. Add to cart and complete your order there.
Q: What payment methods does KakoBuy accept? A: KakoBuy accepts PayPal, credit cards (Visa, Mastercard), and various other payment methods depending on your region.
Q: Can I cancel an order? A: You can cancel an order before it's been purchased from the seller. Once purchased, cancellation may not be possible. Contact KakoBuy support immediately if you need to cancel.
Q: What currency are prices shown in? A: Prices on the spreadsheet are shown in USD. The original prices are in Chinese Yuan (CNY), converted at approximately 6.2 CNY per USD.
Q: Are there any hidden fees? A: The main costs are: product price, service fee (0-5%), domestic shipping within China, and international shipping. There are no hidden fees, but always review the order summary before confirming.
QC and Quality Questions
Q: What are QC photos? A: QC (quality check) photos are taken by the buying agent at their warehouse, showing the actual product before shipping. You review these photos and approve or reject the item.
Q: How long do I have to review QC photos? A: Typically 3-5 days. If you don't respond, the item is automatically approved.
Q: What if I'm not happy with the QC photos? A: You can reject the item. KakoBuy will either source a replacement or refund the item cost.
Q: Can I request additional QC photos? A: Yes, you can request specific angles or close-ups. This is free and usually fulfilled within 24-48 hours.
Q: How accurate are the product photos on the spreadsheet? A: Product photos are generally accurate, but always review the QC photos of your specific item before approving shipment.
Shipping Questions
Q: How long does shipping take? A: Shipping times vary by method: DHL (3-7 days), EMS (7-15 days), YunExpress (10-20 days), SAL (20-45 days).
Q: What's the cheapest shipping method? A: SAL and ePacket are generally cheapest but slowest. YunExpress offers a good balance of cost and speed.
Q: Can I consolidate multiple orders? A: Yes! KakoBuy's warehouse consolidation service lets you combine multiple orders into one shipment, saving significantly on shipping.
Q: What happens if my package is lost? A: Contact KakoBuy support immediately. Most agents have policies for lost packages, though coverage varies by shipping method.
Q: Do I need to pay customs duties? A: Customs duties depend on your country and the declared value of the package. Check your country's import rules and de minimis threshold.
Community and Platform Questions
Q: Where can I get help from the community? A: Join the KakoBuy spreadsheet Telegram channel and Discord server. Links are in the floating social buttons on the website.
Q: How do I report a bad product listing? A: Use the community channels to report quality issues. The spreadsheet team reviews reports and updates listings accordingly.
Q: Can I submit my own finds to the spreadsheet? A: Yes! Community members can submit finds through the Discord channel. The team reviews submissions before adding them to the spreadsheet.
Q: Is there a mobile app for the spreadsheet? A: The spreadsheet website is fully mobile-optimized. There's no separate app, but the website works great on mobile browsers.
Q: How do I use the image search feature? A: Click the "Search by Image" button in the hero section. This opens the AstroReps image search tool, where you can upload a photo to find similar products.
Frequently Asked Questions
Is the KakoBuy spreadsheet affiliated with KakoBuy?
The spreadsheet is an independent community resource. We use KakoBuy as our primary recommended agent due to its quality and reliability, but we're not officially affiliated with KakoBuy.
How do I stay updated on new finds?
Join our Telegram and Discord channels for real-time updates on new finds, QC photos, and community discussions.
Can I trust the prices shown on the spreadsheet?
Prices are updated regularly but may vary slightly from what you see on the buying agent platform. Always verify the final price on KakoBuy before ordering.
Ready to Find Your Next Pick?
Browse our full KakoBuy spreadsheet and discover thousands of QC-verified finds across 11 categories.
